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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alice G

Alice G

August 28, 2024

5  out of  5
rating by Alice G
"This woman is dynamite; she is somewhere between supreme professional and caring mom!"
We responded:
"Alice you really made my day with your kind words!"
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Mark Amico

July 9, 2024

5  out of  5
rating by Mark Amico
"Nancy hartford and her team have been. My insurance 17 years and I would probably never switch even if I could save a couple 100 bucks. The customer service is outstanding. There's always someone in to answer the phone and answer questions. They give you reminder calls when your payment is coming due. Which is crucially important for the way I love my life. Period and i'm just very grateful that Nancy Hartford her staff are so professional"
We responded:
"Thank you Mark for your kind words about my insurance agency and team! You made our day!"
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Jackie Grant

June 24, 2024

5  out of  5
rating by Jackie Grant
"I consider myself a fairly intelligent person, however when it comes to insurance I feel like it is a foreign language. I've been with Nancy Hafford at State Farm Insurance for a few years now, and have always found her to be extremely helpful, friendly and available. The customer service she and her staff provide are second to none. I would recommend anyone looking for any insurance needs to call Nancy first."
We responded:
"Thank you Jackie for your kind words. We appreciate you!"
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Lucy Allen

April 2, 2024

5  out of  5
rating by Lucy Allen
"Nancy has exceptional customer service!"
We responded:
"Thank you so much for the wonderful review!"
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Stephen Allain

December 10, 2023

5  out of  5
rating by Stephen Allain
"Great people, awesome service!"
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Jesse Bickford

December 7, 2023

5  out of  5
rating by Jesse Bickford
"I can't say enough great things about Nancy! My wife and I were having a lot of issues with USAA (our insurer for over a decade). We got sick of poor customer service and consistent mistakes with our policies. We did our research and decided to go with State Farm as our next insurer. As we wanted to act fast to avoid a lapse in coverage, Nancy graciously took us same day, last minute on a Saturday and did everything in her power to make sure we had the proper insurance coverage we needed that day. I'm already so impressed with State Farm and the customer service Nancy provided to us. Thanks so much, Nancy!"
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Neil Jarrett

October 28, 2023

5  out of  5
rating by Neil Jarrett
"Nancy Hafford is one of the most helpful, reliable, professional, customer service provider, I have ever done business with. I look forward to continuing my insurance coverage with her."
We responded:
"Neil thank you so much for your 5 star review! I enjoy helping you with your insurance needs and look forward to working with you for many years to come!"
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Brandye Brooks

September 16, 2023

3  out of  5
rating by Brandye Brooks
"Was very friendly, but keep having issues with my insurance. Kinda annoying"
We responded:
"Thank you for taking the time to leave a review. Your feedback is greatly appreciated. I look forward to continuing to work with you and providing you with a smoother experience."
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Lindy Hall

February 7, 2023

5  out of  5
rating by Lindy Hall
"Highly recommend Nancy for all insurance needs. She's kind, helpful & extremely knowledgeable. All my questions were answered & she found the policy that was right for me."
We responded:
"Thank you for the lovely compliments! I look forward to working with you in the future!"
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Damion Chadwick

November 2, 2022

5  out of  5
rating by Damion Chadwick
"I cannot believe how amazing Nancy Hafford is! The customer service is beyond phenomenal!!! 5 stars isnt enough! How about we change "Jake from state farm" to "Nancy from state farm" get that dude off the tv and put her in!😊😊 Nancy thank you so much for taking the time to help me get the best auto insurance that best fits my needs! You rock!"
We responded:
"Thank you for the glowing review! I am looking forward to working with you in the future to introduce you to more of our products. Let's keep Jake in the spokesperson role!"
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KATHLEEN SULLIVAN

September 9, 2022

5  out of  5
rating by KATHLEEN SULLIVAN
"Where to begin?! Nancy is honest, helpful, informative, kind, patient, funny…….she goes above and beyond! Nancy took my tangled web of policies, consolidated them, and helped me understand all of it. She sat with me and made the necessary phone calls to guide me in the right direction. She took a huge weight and made it manageable! I would HIGHLY recommend Nancy!! Many thanks, Nancy!"
We responded:
"Thank you so much for your kind words! It was a pleasure to work with you!"
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Chris Parks

July 1, 2022

5  out of  5
rating by Chris Parks
"Nancy was awesome and extremely helpful! She broke down the information in a way that was very easy to understand and I am excited to be working with her!"
We responded:
"Thank you for your wonderful comments! I was so excited to help you with your motorcycle insurance needs today! I look forward to working with you in the future."
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Mike

November 26, 2021

5  out of  5
rating by Mike
"Excellent service!"
We responded:
"Thank you so much for your review! It is greatly appreciated!"
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Roy L

January 14, 2020

5  out of  5
rating by Roy L
"Great pricing and great communication. A+"
We responded:
"Thank you so much for your kind words!"
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Joseph Trumble

October 13, 2019

5  out of  5
rating by Joseph Trumble
"Very helpful, fast. Love our new insurance plans. 😜😜"
We responded:
"Thank you so much for your kind words!"
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Brian Fox

April 25, 2019

5  out of  5
rating by Brian Fox
"The best ever😀"